Closing accounts after death

When a person dies, their financial accounts — bank accounts, credit cards, utilities, subscriptions, investments, and insurance — must be systematically identified, managed, and closed. This process protects the estate from fraud, stops unnecessary charges, and ensures assets are properly distributed.

10 steps across 1 sections

1. Steps Guide

  • Obtain certified death certificates — Order 10-15 certified copies through the funeral home. Every bank, insurer, and government agency will require an original certified copy (not a photocopy).
  • Establish legal authority — If you are the executor named in the will, file for probate and obtain Letters Testamentary. If there is no will, petition the court for Letters of Administration. Joint...
  • Notify Social Security — Report the death to the SSA (1-800-772-1213). Social Security benefits deposited after the date of death must be returned. The funeral home may report the death automatically.
  • Contact banks and financial institutions — Notify each bank, credit union, and brokerage. Provide the death certificate and Letters Testamentary. Joint accounts transfer to the surviving owner. Pay...
  • Cancel credit cards — Contact each credit card company to close the account. Pay outstanding balances from the estate, not from personal funds. Request written confirmation of account closure and z...
  • Stop automatic payments and deposits — Cancel all recurring charges (subscriptions, memberships, insurance premiums) and redirect any automatic deposits (pension, Social Security) to the estate acc...
  • File life insurance claims — Contact each life insurance company with the death certificate and policy number. Benefits go to named beneficiaries and typically bypass probate.
  • Notify government agencies — Inform the IRS, state tax authority, DMV (cancel driver's license), Medicare/Medicaid, Veterans Affairs, and the U.S. Postal Service (redirect mail).
  • Close utility and service accounts — Transfer or cancel electricity, gas, water, internet, phone, cable, and any home security services. Keep utilities on if the home is still occupied or being sold.
  • Handle digital accounts — Close or memorialize social media accounts (Facebook, Google, etc.), cancel email accounts, close online shopping accounts, and secure any digital assets including cryptoc...

Common Mistakes

  • Using the deceased's accounts to pay bills
  • Paying debts from personal funds
  • Forgetting to cancel subscriptions
  • Not monitoring for fraud
  • Closing accounts too quickly

Pro Tips

  • Create a master account list
  • Use the deceased's tax returns
  • Place a deceased alert with credit bureaus
  • Check for unclaimed assets
  • Keep detailed records

Sources

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