Palliative care is specialized medical care focused on providing relief from the symptoms, pain, and stress of a serious illness. The goal is to improve quality of life for both the patient and the family.
62 steps across 12 sections
1. Talk to Your Doctor
- Ask your primary care physician or specialist: "Would palliative care help me?"
- You can request a palliative care referral at any point in your illness
- You do not need to be "sick enough" — early referral provides the most benefit
- Your doctor may also proactively suggest palliative care
2. Find a Palliative Care Provider
- Hospital-based palliative care teams: Most large hospitals have palliative care consultation teams. Ask the hospital staff for a palliative care referral during any hospitalization
- Outpatient palliative care clinics: Standalone or attached to hospitals and cancer centers; provide ongoing palliative care through regular appointments
- Home-based palliative care: Some providers offer palliative care visits in the patient's home
- Provider directory: The Center to Advance Palliative Care (CAPC) maintains a searchable directory at GetPalliativeCare.org
3. Initial Consultation
- The palliative care team conducts a comprehensive assessment:
- Physical symptoms (pain, nausea, fatigue, breathing difficulties)
- Emotional and psychological wellbeing (anxiety, depression, fear)
- Spiritual needs and concerns
- Social and practical needs (financial, legal, caregiver support)
- Goals of care and treatment preferences
- Based on the assessment, the team develops a personalized care plan
4. Ongoing Care Coordination
- The palliative care team works alongside your existing doctors (does not replace them)
- Regular follow-up visits to adjust the care plan as needs change
- Communication between palliative care team, specialists, and primary care physician
- 24/7 phone support with many palliative care programs
5. Reassess and Adapt
- As the illness progresses or improves, the care plan is updated
- Treatment goals may shift over time (from curative to comfort-focused, or vice versa)
- If the patient's condition becomes terminal, palliative care can transition seamlessly into hospice care
6. Serious Illnesses
- Cancer (any type or stage)
- Heart failure / advanced heart disease
- Chronic obstructive pulmonary disease (COPD)
- Kidney disease / renal failure
- Liver disease / cirrhosis
- Neurological conditions (ALS, Parkinson's, multiple sclerosis, dementia/Alzheimer's)
- Sickle cell disease
7. Who Should Consider Palliative Care
- Patients with symptoms that are difficult to control (pain, nausea, fatigue, shortness of breath, anxiety, depression)
- Patients facing complex treatment decisions
- Patients with multiple serious conditions
- Patients who have been hospitalized multiple times for the same condition
- Family members who need support in caregiving roles
- Anyone who wants to improve their quality of life while managing a serious illness
8. Symptom Management
- Pain: Medication management (opioids, non-opioid analgesics, nerve blocks, adjuvant therapies), physical therapy, complementary approaches
- Nausea and vomiting: Anti-emetic medications, dietary modifications
- Fatigue: Energy conservation strategies, activity pacing, medication adjustments
- Shortness of breath (dyspnea): Medications, breathing techniques, oxygen therapy, fan therapy
- Anxiety and depression: Counseling, medication, relaxation techniques, mindfulness
- Sleep disturbances: Sleep hygiene education, medication management
- Appetite loss and weight changes: Nutritional counseling, appetite stimulants
- Constipation: Bowel regimen management (common side effect of pain medications)
9. Emotional and Psychological Support
- Individual counseling for patient
- Family counseling and communication facilitation
- Support for children and adolescents in the family
- Referral to mental health specialists when needed
- Support groups and peer connections
10. Spiritual Care
- Chaplain visits (non-denominational, respects all belief systems)
- Exploration of meaning, purpose, and legacy
- Connection with religious or spiritual communities if desired
- Support with existential distress
11. Care Coordination
- Communication between multiple specialists and the primary care team
- Help navigating the healthcare system
- Assistance with insurance and financial concerns
- Coordination of home care services
- Transition planning (hospital to home, curative to hospice)
12. Advance Care Planning
- Discussion of goals, values, and treatment preferences
- Completion of advance directives (living will, healthcare power of attorney)
- POLST / MOLST (Physician/Medical Orders for Life-Sustaining Treatment) completion
- Family communication about wishes
- Regular reassessment as illness progresses
Common Mistakes
- Confusing palliative care with hospice
- Waiting until the end to seek palliative care
- Not asking your doctor about it
- Assuming it replaces your current doctors
- Neglecting emotional and spiritual needs
Pro Tips
- Ask for palliative care at diagnosis
- Use the CAPC provider directory
- Bring a list of symptoms to your first visit
- Designate a healthcare proxy NOW
- Keep a symptom journal
Sources
- When to Start Palliative Care: Finding the Right Time (ECDOL)
- Palliative Care for Patients With Cancer: ASCO Guideline Update (Journal of Clinical Oncology)
- 7 Signs It's Time to Consider Palliative Care (VNA Monterey)
- Palliative Care Guidelines (NCCN)
- When to Initiate Early Palliative Care (PMC/NIH)
- Palliative vs. Hospice Care: What's the Difference (VITAS Healthcare)
- What Are Palliative Care and Hospice Care (National Institute on Aging)
- Palliative Care vs. Hospice: Which to Choose (CaringInfo)
- The Difference Between Hospice and Palliative Care (Kaiser Permanente)
- Palliative and Hospice Care: Understanding the Differences (Yale School of Medicine)
- Who Pays for Palliative Care (VITAS Healthcare)
- Understanding Palliative Care Coverage (MedicareGuide.com)
- Medicare Coverage for Palliative Care (Healthline)
- Does Medicare Cover Palliative Care (Medicare.org)
- Palliative Care and Insurance Plans (GetPalliativeCare.org)
- Who Pays for Palliative Care (Stanford Palliative Care Center of Excellence)
- Does Medicare Cover Palliative Care (GoodRx)