Life insurance claim

Life insurance proceeds are paid to named beneficiaries upon the death of the insured. Claims are typically paid within 30-60 days.

10 steps across 2 sections

1. Steps Process

  • Locate all policies — Check: employer benefits, individual policies, mortgage insurance, credit card insurance, association memberships, veterans benefits.
  • Contact each insurance company — Call the claims department and request a claim form.
  • Submit claim form and death certificate — Complete the form and include a certified death certificate (each company needs one).
  • Choose payout option — Lump sum (most common), installments, annuity, or retained asset account.
  • Receive payment — Typically 30-60 days after submission.

2. Key Details

  • Proceeds are generally federal income tax-free for beneficiaries
  • Proceeds may be included in the estate for estate tax purposes if the deceased owned the policy
  • Contestability period: Insurance companies can investigate and deny claims within the first 2 years of the policy (fraud, material misrepresentation)
  • Suicide exclusion: Most policies exclude suicide within the first 2 years
  • If no beneficiary is named, proceeds go to the estate (and through probate)

Pro Tips

  • Search for lost policies at NAIC Life Insurance Policy Locator (eapps.naic.or...
  • Check employer benefits department — group life insurance is common
  • Do not accept an unsolicited offer to buy the policy — consult an advisor first
  • If the claim is denied, appeal and consult an attorney

Sources

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